AC Repair in Surrey
24/7 Emergency Air Conditioning Repair Services Are Available
If you’re dealing with an air conditioner that’s broken or not operating up to your standards, Thomson Industries is here to help! Our team is available 24/7/365 days a year for air conditioning repair in Surrey, including after-hours, weekends, and holidays, at no extra cost to you! Furthermore, in the event that your current air conditioning system is deemed unrepairable by one of our technicians, make sure to ask us about our fantastic discounts and financing options! You’ll also receive a free new system purchase quote from one of our home comfort advisors during your at-home consultation!
Our dedication to customer satisfaction doesn’t just stop at providing excellent air conditioning repair services. We understand that a broken air conditioner can disrupt your comfort, which is why we focus on minimizing downtime and ensuring your cooling systems are back up and running as soon as possible. Our commitment to environmental sustainability is reflected in our repair practices, aiming to improve efficiency and reduce your home’s carbon footprint.
Call (778) 909-7353 or contact us online today to get a free estimate on AC repair services in Surrey.
What Are Common AC Issues Residents Encounter?
Like any home appliance, when your home’s air conditioner system is not taken care of correctly, it can become susceptible to damages that can become costly to repair. And with over 25 years of experience in the HVAC industry, it’s safe to say that our technicians have seen it all.
At Thomson Industries, we prioritize preventative maintenance to forestall potential issues. Regular check-ups and timely interventions can save homeowners from unexpected breakdowns and the associated repair costs. By understanding the common signs of wear and addressing them early, our clients can enjoy continuous comfort during the hottest months of the year.
Here are some of the most common repairs we’ve dealt with throughout the years:
- Dirty air filters that have not been changed as often as they should be.
- Leaks in the refrigerant liquid.
- Issues with your home’s thermostat.
- Problems with the electrical components within your air conditioner.
- Frozen evaporator coils.
- Dirty or broken condenser coils.
- Clogged drain lines.
- Incorrectly sized air conditioners.
- Deteriorated parts due to age or lack of maintenance.
Timely air conditioning repair service is critical for your overall comfort, energy efficiency levels, and cost savings. Neglected problems can worsen, causing greater damage and potentially canceling warranties, which means more financial strain on your wallet at the end of the day. At the same time, prompt repairs also extend the life of your AC and reduce its environmental impact by lowering energy consumption. So, if you want to save money and keep your cooling system for as long as possible, it’s essential that you reach out to a professional and experienced HVAC company as soon as you notice there is something wrong with your equipment. Rest assured, we’re here for you 24/7/365 with emergency air conditioning repair services.
What is The Process For AC Repair?
Air conditioner repairs can be complex, which is why they should only ever be conducted by a professional technician who has the right tools, certifications, and experience needed to perform the job correctly and safely. When you partner with Thomson Industries, you can rest assured knowing that your home and cooling system are in good hands.
Our skilled team takes a holistic approach to diagnosing issues, focusing not just on immediate concerns but also identifying potential future problems. This thorough examination helps to enhance the longevity and performance of your air conditioning systems. We keep detailed logs of all repairs and maintenance so that our clients always have complete transparency.
Here is a closer look at the streamlined repair process that we’ve developed throughout our 25 years in the industry:
- Initial Assessment: One of our technicians will begin by addressing your air conditioning concerns with you.
- Visual Inspection: They will then visually inspect your home’s air conditioning system.
- Diagnosis: Our technician can then determine the problem based on the inspection and information you have provided them.
- Repairs: Necessary repairs, such as fixing or replacing parts, will then be conducted.
- Cleaning: Next, components will be cleaned to ensure proper operation.
- Testing: Your air conditioning system is then tested to ensure the problem has been repaired and the system is back up and running correctly.
- Safety Check: Safety precautions are examined to ensure your unit will operate safely moving forward.
- Recommendations: Additional maintenance or upgrades may be suggested in the future, depending on the current state of your equipment.
- Documentation: You will receive an invoice detailing the services provided by our HVAC technician.
When you work with Thomson Industries, you’re investing in quality air conditioning repair services conducted by leading industry professionals. With our help, you’ll get back to enjoying the cool oasis in your home in no time!
24/7/365 Home AC Repair Services
Thomson Industries provides homeowners with reliable, round-the-clock residential repair services for central air systems across Vancouver and the surrounding areas:
- 24/7/365 residential service for air conditioner leaks, frozen AC, compressor repair, fan troubles, lack of cool air & all other central air issues, including after-hours, weekends, and holidays, at no additional cost to you!
- Emergency & last-minute home appointments available.
- Certified experts with decades of experience.
Our team understands how crucial a functioning air conditioner is to your home's comfort and habitability. This is why we ensure rapid response times to all service calls, particularly during peak seasons. We maintain a large inventory of replacement parts and tools at the ready, allowing us to tackle most repairs on the first visit, which minimizes inconvenience and keeps your home consistently cool.
Are you ready to beat the heat? Book an appointment with us today!
Frequently Asked Questions
What Are the Signs My AC Needs Repair?
There are several telltale signs that your air conditioner might require repair. These include unusual noises such as banging or clanking, which often indicate loose or broken components inside the unit. A visible increase in energy bills can also be a signal that your system is not working efficiently. Another common sign is uneven cooling throughout your home, where some rooms remain warm while others are excessively cold. Lastly, if your unit is emitting unpleasant odors, this might indicate mold or debris build-up that needs professional cleaning. Regular maintenance can help catch these issues early, preventing more costly repairs down the line.
How Often Should I Service My Air Conditioner?
To ensure optimal performance and longevity, it is recommended to have your air conditioning system professionally serviced at least once a year. Ideally, this should be done before the onset of the warmer months when your AC will be in peak usage. Regular servicing includes checking the refrigerant levels, cleaning or replacing filters, inspecting the thermostat and electrical components, and clearing condensate drains and coils of any debris. During these routine check-ups, technicians can detect small issues before they evolve into larger, more expensive problems. This proactive approach not only improves efficiency and reliability but also extends the lifespan of your air conditioning unit.
Why Is My Air Conditioner Leaking Water?
An air conditioner may leak water for several reasons, most commonly due to a clogged condensate drain line. When this line becomes blocked with dirt, dust, or mold, it can cause water to back up and overflow. Another possible cause is a broken condensate pump, which is responsible for pumping out the water if your unit is installed in a basement. Additionally, low refrigerant levels or a dirty air filter can cause the evaporator coil to freeze and, upon melting, result in excess water. Addressing leaks promptly is crucial, as they can lead to water damage or inhibit the AC system's ability to cool efficiently.
What Makes Thomson Industries Different in Surrey AC Repairs?
Thomson Industries distinguishes itself through a commitment to customer satisfaction and deep knowledge of Surrey’s unique climate challenges. Available around the clock, our team is equipped to handle emergencies without additional charges, ensuring peace of mind no matter the time or season. Our technicians are trained to deliver solutions tailored specifically to the types of systems commonly found in the area, emphasizing efficiency and cost-effectiveness. Our transparent communication and flexible financing also set us apart, allowing homeowners to proceed confidently with necessary repairs and upgrades.
What Should I Know About AC Repairs During Heatwaves?
During heatwaves, an increase in demand can place considerable strain on air conditioning systems, highlighting the importance of proper maintenance before these weather events. Ensuring your AC is in good working order ahead of time can prevent breakdowns when it is needed most. Scheduling regular maintenance during the cooler months can help avert potential issues. If repairs do become necessary during a heatwave, remember that Thomson Industries is available 24/7 to provide swift and reliable air conditioning repair services. We prioritize maintaining comfort and safety for our clients even during extreme weather.
Our FAQs
Providing You With Answers & Solutions
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Why Is My AC Running but Not Cooling?
When your air conditioner is running but not cooling correctly, it can be caused by various factors that are oftentimes difficult to diagnose without looking at the unit itself in person. This is why it is imperative that as soon as you notice something is wrong, you call a professional HVAC technician for assistance.
In the meantime, here are some common reasons for this issue that you may be dealing with:
- Filters that are Dirty or Clogged: A dirty or blocked air filter may limit the flow of air, making it difficult for your air conditioner to cool the air. Replace the filters in your air conditioner regularly, usually every 1 to 3 months, for optimal performance.
- Incorrect Thermostat: Make sure your thermostat is set to the intended temperature and cooling mode. The thermostat may be unintentionally set too high or in heating mode.
- Refrigerant Problems: Low refrigerant levels can stop your air conditioner from cooling effectively. This issue can be caused by leaks or incorrect charging.
- Problems with the Condenser Unit: The condenser unit outside your home might encounter obstructions such as leaves, debris, or dirt, which could hinder heat exchange. Make certain that the area surrounding the condenser is clear.
- Problems with the Compressor: A faulty compressor can prevent your air conditioner from cooling. If you hear strange noises or the unit outside does not turn on, the compressor could be to blame.
- Faulty Capacitor or Relay: Over time, electrical components such as capacitors and relays can wear out, impacting the operation of your air conditioner.
- Ducts that are Blocked or Leaking: Damaged or blocked ductwork can result in poor air circulation, lowering the cooling capacity.
- Overheating: If your air conditioner overheats as a result of continuous operation, it may shut down temporarily for safety reasons. This could be due to a dirty condenser coil or a lack of maintenance.
- Mismatch in Size: If your air conditioner is not properly sized for the area you are cooling, it might find it difficult to cool correctly. A small air conditioner will not adequately cool your home, whereas a large one can turn on and off frequently, which causes damage as well.
- Environmental Aspects: Extreme heat or high humidity can put a strain on your air conditioning system. In such cases, your air conditioner may not be as effective at cooling your home.
- Worn-Out Parts: As your air conditioning unit ages, different parts, such as the blower motor and evaporator coil, may wear out. Regular maintenance can assist in identifying and addressing issues before they develop into serious problems.
As we mentioned, if your air conditioner is running but not cooling, it’s often best to speak with a professional HVAC technician to identify and fix the problem. Attempting to troubleshoot and repair complex issues without the appropriate expertise and equipment may result in additional damage or inefficiency.
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Why Is My AC Not Cooling Enough on Hot Days?
If your air conditioning does not provide adequate cooling on those hot summer days, multiple variables may be to blame.
While we recommend homeowners reach out to the team for a more accurate diagnosis, here are some common reasons why your air conditioner may be struggling:
- If your air conditioner is undersized for the area in which it is supposed to cool, it might have trouble keeping up on extremely hot days. A small unit will not be able to remove enough heat from the air in your home.
- Low refrigerant levels are caused by leaks or improper charging.
- A clogged or dirty air filter.
- A clogged or dirty condenser unit.
- Overheating unit due to high temperatures outdoors.
- Cooled air can escape before it reaches the rooms in your home if your ductwork is leaky or inadequately insulated.
- Inadequate insulation throughout your home can allow heat in, making it harder for your air conditioner to keep a comfortable temperature.
- You have an older unit that requires replacement.
- Excessive sunlight and insufficient shade can cause higher temperatures in your home, making it more difficult for your air conditioner to cool effectively.
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What Is the Most Expensive Part of an AC Unit to Replace?The most expensive component to replace in an air conditioning unit varies depending on the particular system in question and its parts, but the compressor is usually the most expensive to replace. The compressor is the core of the air conditioning system. It is in charge of compressing and circulating the refrigerant, which is required for cooling. Compressor replacements are costly because they call for an enormous amount of labour and, in most cases, the removal and reinstatement of the refrigeration fluid, as well as other complex processes.
What Homeowners Have To Say About Us
4.7 Stars On Google From Over 800 Homeowners
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“He has experience in service too, so he made sure we were set up for success with future maintenance. We were also extremely happy with how courteous the team was in tidying up after their work and respecting our space!” - Lauren K.
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“Really impressive, and top-tier customer service from their Tech, Dean! Extremely knowledgeable, super friendly, with incredible work ethics!!!” - Rye C.
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“The Thompson technician who was in our house today was very tidy and efficient. He was also very helpful with all our concerns. We especially appreciated the balancing of heating flow throughout the house.
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“He walked us through the few issues he found and what we should look for going forward. All the filters were cleaned and replaced. I would highly recommend Thomson for your heating and cooling needs.
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“Here on time, putting in long hours, answering our endless questions, and always with a great attitude. They routed cables to meet my needs, rather than going the easy way. Their work was neat and professional.” - Patrick & Gillian H.
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“They installed a new furnace and a ductless air con system. Professional, experienced, polite and friendly. They both took time to ensure I was fully educated with the new systems and ensured me if I had any questions or concerns that Thomson was there for” - Carol
The Thomson Industries Difference
Certified Technicians Providing Exceptional Service
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Guaranteed Comfort
We aren’t satisfied until you’re satisfied, guaranteed.
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Always Ready
We are always available, for any HVAC emergency you might have.
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Trusted Experience
We have been operating since 1996, which means we have over 25 years of expertise to offer.
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Technological Expertise
All of our technicians are Right Time™ certified and continuously trained to maintain excellence.
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Community Focused
We operate in the Greater Vancouver area and have been for over 2 decades, which means we’ve gotten to know our neighbours.
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Exceptional Reviews
We maintain a 4.7-star rating on Google for a reason; we care about our work.
