About Thomson Industries
Home comfort solutions in Vancouver, Surrey and surrounding communities
What Sets Us Apart
- Satisfaction Guaranteed – 70% of HVAC issues stem from improper installation. We make sure that when we perform a central air conditioning installation, it’s done Just Right™.
- Customer Service Done Right – We know how it feels to invite a strange person into your home, so we make sure to treat you and your home with the courtesy you’d expect from a company with a We Respect You™ guarantee. We promise to be polite and punctual and clean up after ourselves when we are finished with your AC install.
- Right Time™Certified Professionals – Our team has G1, G2, 313A & 313D, 308A, ODP, Wardflex, and Supervisor Training Program & IHSA Health and Safety Education Program for Contractor Safety Essentials certifications, and all our technicians are Right Time™ certified. We undergo continuous training to ensure we can provide you with the best possible AC installation service.
- Ratings You Can Rely On – Our customers have given us a 4.5-star rating on Google, so you know we work hard and don’t quit until the job is done right. We take pride in our work and make sure that pride is reflected in our handiwork and craftsmanship.
Our Guarantees
We have the utmost confidence in our work and our people and want to make sure you do, too. That’s why we offer a 2-year guarantee to repair, replace, or refund. Whatever you need until you’re 100% satisfied.
What Homeowners Have To Say About Us
4.7 Stars On Google From Over 800 Homeowners
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“He has experience in service too, so he made sure we were set up for success with future maintenance. We were also extremely happy with how courteous the team was in tidying up after their work and respecting our space!” - Lauren K.
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“Really impressive, and top-tier customer service from their Tech, Dean! Extremely knowledgeable, super friendly, with incredible work ethics!!!” - Rye C.
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“The Thompson technician who was in our house today was very tidy and efficient. He was also very helpful with all our concerns. We especially appreciated the balancing of heating flow throughout the house.
” - Mary B. -
“He walked us through the few issues he found and what we should look for going forward. All the filters were cleaned and replaced. I would highly recommend Thomson for your heating and cooling needs.
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“Here on time, putting in long hours, answering our endless questions, and always with a great attitude. They routed cables to meet my needs, rather than going the easy way. Their work was neat and professional.” - Patrick & Gillian H.
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“They installed a new furnace and a ductless air con system. Professional, experienced, polite and friendly. They both took time to ensure I was fully educated with the new systems and ensured me if I had any questions or concerns that Thomson was there for” - Carol
The Thomson Industries Difference
Certified Technicians Providing Exceptional Service
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Guaranteed Comfort
We aren’t satisfied until you’re satisfied, guaranteed.
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Always Ready
We are always available, for any HVAC emergency you might have.
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Trusted Experience
We have been operating since 1996, which means we have over 25 years of expertise to offer.
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Technological Expertise
All of our technicians are Right Time™ certified and continuously trained to maintain excellence.
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Community Focused
We operate in the Greater Vancouver area and have been for over 2 decades, which means we’ve gotten to know our neighbours.
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Exceptional Reviews
We maintain a 4.7-star rating on Google for a reason; we care about our work.
9670 - 188 Street Units 105 & 106 Surrey, BC V4N 3M2
Map & Directions
