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Surrey Gas Fireplace Repair Services

A good gas fireplace can provide you and your family with a cozy fire on a cold night and create a nice ambiance in your home. The experienced professionals at Thomson Industries offer reliable repair of gas fireplaces for homeowners in Surrey and throughout the Greater Vancouver area. 

Call  (778) 909-7353 or contact us online today to schedule an appointment and arrange for a free estimate.

The Signs Your Gas Fireplace Needs Repair

Prompt action is important for both safety reasons and to help catch any damage as early as possible. 

Any of these red flags should result in a call to our office: 

  • Unusual noises: If you hear strange noises like banging, rumbling, or whistling coming from your gas fireplace, it could be a sign of underlying issues. 
  • Soot buildup: Excessive soot or discoloration on the fireplace glass or surrounding areas is a clear indication that something is wrong. 
  • Pilot light issues: A pilot light that frequently goes out or burns with a yellow instead of blue flame is a warning sign. This could signify problems with the gas supply, thermocouple, or other vital parts. 
  • Inconsistent heating: If your gas fireplace isn’t providing consistent heat or takes longer than usual to warm up, there might be an issue with the burner or gas line. 
  • Strange smells: Any unusual odours, especially sulphur or rotten egg smell, should never be ignored. Such smells could indicate a gas leak or combustion issue, both of which are hazardous and call for immediate professional attention. 
  • Difficulty igniting: Trouble igniting the fireplace or difficulty keeping it lit points to potential problems with the ignition system or gas supply. 
  • Visible damage or wear: Cracks in the fireplace components, visible rust, or other signs of physical damage can compromise the safety and efficiency of your gas fireplace. 

Prompt and Reliable Service

With 28 years of experience in the industry, Thomson Industries has built a reputation for providing prompt and reliable gas fireplace services to Surrey homeowners. Our seasoned technicians bring extensive knowledge and a diligent work ethic to every job so that your fireplace can be both safe and efficient. 

We understand that heating issues can arise at any time, which is why we offer 24/7 availability for emergency work. We also do weekend appointments. We’re here when you need us. Call  (778) 909-7353 today.

What Homeowners Have To Say About Us

4.7 Stars On Google From Over 800 Homeowners
  • “He has experience in service too, so he made sure we were set up for success with future maintenance. We were also extremely happy with how courteous the team was in tidying up after their work and respecting our space!” - Lauren K.
  • “Really impressive, and top-tier customer service from their Tech, Dean! Extremely knowledgeable, super friendly, with incredible work ethics!!!” - Rye C.
  • “The Thompson technician who was in our house today was very tidy and efficient. He was also very helpful with all our concerns. We especially appreciated the balancing of heating flow throughout the house.
    - Mary B.
  • “He walked us through the few issues he found and what we should look for going forward. All the filters were cleaned and replaced. I would highly recommend Thomson for your heating and cooling needs.
    - Terry C.
  • “Here on time, putting in long hours, answering our endless questions, and always with a great attitude. They routed cables to meet my needs, rather than going the easy way. Their work was neat and professional.” - Patrick & Gillian H.
  • “They installed a new furnace and a ductless air con system. Professional, experienced, polite and friendly. They both took time to ensure I was fully educated with the new systems and ensured me if I had any questions or concerns that Thomson was there for” - Carol

    The Thomson Industries Difference

    Certified Technicians Providing Exceptional Service
    • Guaranteed Comfort

      We aren’t satisfied until you’re satisfied, guaranteed.

    • Always Ready

      We are always available, for any HVAC emergency you might have.

    • Trusted Experience

      We have been operating since 1996, which means we have over 25 years of expertise to offer.

    • Technological Expertise

      All of our technicians are Right Time™ certified and continuously trained to maintain excellence.

    • Community Focused

      We operate in the Greater Vancouver area and have been for over 2 decades, which means we’ve gotten to know our neighbours.

    • Exceptional Reviews

      We maintain a 4.7-star rating on Google for a reason; we care about our work.

    Work With Our Local Experts Contact Thomson Industries For A Quote On Your Surrey Heating & Cooling Services

    Contact Us Today


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    Thomson Industries Not Too Hot, Not Too Cold...Just Right
    9670 - 188 Street Units 105 & 106 Surrey, BC V4N 3M2
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