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Water Heaters
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*$0 Dispatch Fee with Completed Repair
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Water Heater Service in Surrey

At Thomson Industries, we understand the crucial role that an efficient water heater plays in maintaining the comfort of your home. Since 1996, we have been offering dependable water heater services in Surrey and the surrounding areas. Our comprehensive solutions cover every aspect of water heater needs—from installation and maintenance to repair services—ensuring that your system operates efficiently year-round.

Our team of trained and certified technicians is committed to ensuring high standards of service, each visit guaranteed to address your specific water heating needs. As Right Time™ Certified Professionals, we bring a wealth of knowledge and up-to-date training to ensure the job is done right. This dedication means fewer issues for you in the future, allowing you to enjoy reliable hot water without interruption.

In addition to our standard services, we provide customized advice on selecting the right type of water heater for your home, factoring in important considerations such as energy efficiency, space availability, and initial costs. Our goal is to equip Surrey homeowners with not only the best technology but also insights into cost-effective operation and upkeep strategies.

What Makes Our Water Heater Services Stand Out?

Choosing Thomson Industries means choosing a reliable partner who is dedicated to complete customer satisfaction. Our Satisfaction Guaranteed policy ensures that all services are performed to the highest standards, reducing the chance of future complications. With a focus on professionalism, our courteous technicians respect your home and your time, arriving promptly and fully equipped to tackle any challenge.

Our diverse range of services, from traditional tank-based systems to modern tankless options, caters to the unique needs of Surrey residents. This flexibility, combined with our competitive pricing and available financing options, makes it easier to access the services you need without financial strain.

Unique to our approach is our commitment to leveraging the latest in water heating technology, ensuring sustainability and energy efficiency. Our strong relationships with top manufacturers allow us to offer advanced products and solutions, reducing energy consumption and benefiting the environment. By choosing us, customers benefit from systems that not only perform well but are also aligned with modern energy-saving standards.

Why Regular Maintenance Is Key to Water Heater Longevity

A regular maintenance schedule is vital for extending the life of your water heater and improving its efficiency. In Surrey, where the climate demands consistent hot water supply, we provide detailed inspections and diagnostics to preemptively identify potential issues before they become major problems.

Our maintenance services include:

  • Basic Inspection: Checking for leaks, corrosion, and overall system integrity.
  • Performance Check: Assessing efficiency and recommending optimal settings.
  • Parts Replacement: Identifying and replacing worn components to prevent malfunctions.

By prioritizing regular maintenance, homeowners can avoid unexpected breakdowns and ensure their water heaters run smoothly for many years to come.

Beyond immediate performance benefits, routine maintenance helps to identify and mitigate escalation of minor issues before they develop into significant, costly problems. Furthermore, keeping a well-documented service history can increase the economic value of your home, showing potential buyers that the water heater system is in excellent condition and well-maintained.

Expert Water Heater Repair Services Available 24/7 in Surrey

Water heaters can encounter various issues, from heating element failures to thermostat malfunctions. Thomson Industries offers 24/7 repair services, ensuring that Surrey homeowners have access to prompt repairs whenever they need them. Our technicians are well-versed in both minor fixes and more intricate water heater challenges.

Common repair services include:

  • Thermostat Adjustments: Tweaking water temperature for optimal performance.
  • Leak Repairs: Fixing any detected leaks to prevent water damage and energy loss.
  • Electrical Faults: Addressing wiring issues that may interfere with normal operation.

Our commitment to fast and efficient repairs helps restore your home's hot water supply without unnecessary delays, all while ensuring minimal disruption to your day-to-day life.

The 24/7 availability also underscores our commitment to customer satisfaction and reliable service. We understand that water heater issues can arise at the most inconvenient times, and our rapid response team is dedicated to providing immediate support when you need it most, especially during colder months when hot water is essential for daily comfort.

Localized Expertise: Understanding Surrey's Water Heating Needs

Surrey's climate necessitates reliable hot water access year-round. Our deep understanding of local needs allows us to tailor our services specifically to the demands of Surrey households. Additionally, being familiar with municipal regulations and building codes, our installations and repairs are always compliant, ensuring peace of mind and safety for your home.

Through partnerships with trusted suppliers, we offer a selection of high-quality water heaters suited to both the climate and energy efficiency standards of Surrey. Our focus on local nuances ensures that every solution we provide is relevant and effective, keeping your home comfortable no matter the season.

Moreover, our customer-centric approach means that we actively engage with our clients, taking the time to understand individual needs and preferences. We believe that informed choices lead to superior outcomes, therefore, we provide detailed consultations, outlining all available options and their implications for energy usage and utility expenses.

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The Thomson Industries Difference

Certified Technicians Providing Exceptional Service
  • Guaranteed Comfort

    We aren’t satisfied until you’re satisfied, guaranteed.

  • Always Ready

    We are always available, for any HVAC emergency you might have.

  • Trusted Experience

    We have been operating since 1996, which means we have over 25 years of expertise to offer.

  • Technological Expertise

    All of our technicians are Right Time™ certified and continuously trained to maintain excellence.

  • Community Focused

    We operate in the Greater Vancouver area and have been for over 2 decades, which means we’ve gotten to know our neighbours.

  • Exceptional Reviews

    We maintain a 4.7-star rating on Google for a reason; we care about our work.

Frequently Asked Questions About Water Heater Services

How Often Should My Water Heater Be Serviced?

Regular maintenance is crucial for the longevity and performance of your water heater. We recommend servicing your water heater at least once a year. This annual check-up helps identify potential issues early on, preventing unexpected breakdowns and extending the lifespan of your appliance. During these inspections, our technicians conduct thorough checks, including sediment removal, thermostat adjustments, and component replacements if necessary, to ensure optimal functionality.

What Are the Signs My Water Heater Needs Repair?

Common indicators that you may need repair services include: inconsistent water temperature, unusual noises from the tank, visible leaks, and discolored water. If you experience any of these issues, it’s important to reach out to a professional as soon as possible. Addressing these problems early can prevent more severe damage and maintain the efficiency of your unit.

Waiting too long to address minor issues can often lead to more severe damage or complete system failure, which can be more costly and inconvenient to resolve. Regular monitoring and swift action ensure the continued efficiency and effectiveness of your home’s hot water supply, improving overall comfort and satisfaction.

Are Tankless Water Heaters a Good Option for Surrey Homes?

Tankless water heaters can be an excellent choice for Surrey homes, especially for those seeking energy efficiency and space savings. These systems provide hot water on demand, reducing energy consumption since they don't need to maintain a tank of hot water. They are ideal for smaller homes or those where space is limited. Our team can help you assess the best options based on your specific household needs and hot water demands.

In addition to space and energy advantages, tankless water heaters are known for their durability and extended lifespan compared to traditional tank systems. Although the initial investment may be higher, savings on utility bills and longer system life often offset these costs, making them a financially sound choice for many Surrey homeowners.

How Can I Improve My Water Heater's Efficiency?

Improving your water heater’s efficiency involves several strategies, such as lowering the thermostat settings, insulating the water heater, and regularly flushing the tank to remove sediment buildup. Annual professional maintenance can greatly improve efficiency by ensuring all components are in good working order and addressing any minor faults before they become larger issues. These practices not only enhance performance but also contribute to cost savings on energy bills.

Furthermore, considering the installation of water heater timers and setting them to operate during off-peak hours can significantly reduce energy usage and costs. Additionally, routinely checking and replacing sacrificial anodes can prevent corrosion in tank systems, thus extending their useful life and improving overall efficiency.

What Should I Do in Case of a Water Heater Emergency?

In the event of a water heater emergency, such as significant leaks or complete loss of hot water, it’s crucial to act quickly. Turn off the power supply to the unit to prevent any electrical hazards and shut off the water supply to minimize damage. Contact Thomson Industries immediately at (778) 909-7353 for 24/7 emergency repair services. Our team is available round-the-clock to provide swift assistance and restore your hot water supply promptly.

Being prepared with a basic toolkit and understanding emergency shut-off valves can help mitigate damages before professional help arrives. Our trained technicians are equipped with the latest technology and solutions to diagnose and fix issues efficiently, minimizing downtime and inconvenience for our customers.

Contact Thomson Industries for Reliable Water Heater Service in Surrey

Whether you're dealing with a sudden breakdown, planning a new installation, or looking to schedule regular maintenance, Thomson Industries is your trusted partner in Surrey for all things water heater-related. Our commitment to quality work and customer satisfaction ensures you receive the best service experience possible. Take advantage of our comprehensive solutions and ensure a reliable hot water supply for your home.

Contact us today at (778) 909-7353 to learn more about our services or schedule an appointment with our courteous and professional team. Experience the Thomson Industries difference and enjoy peace of mind with expertly handled water heating solutions. Your comfort and convenience are our top priorities!

Hear From Our Happy Customers

4.7 Stars On Google From Over 800 Homeowners
    “Set up for success.”
    “He has experience in service too, so he made sure we were set up for success with future maintenance. We were also extremely happy with how courteous the team was in tidying up after their work and respecting our space!”
    - Lauren K.
    “Really impressive, and top-tier customer service.”
    “Really impressive, and top-tier customer service from their Tech, Dean! Extremely knowledgeable, super friendly, with incredible work ethics!!!”
    - Rye C.
    “Very tidy and efficient.”
    “The Thompson technician who was in our house today was very tidy and efficient. He was also very helpful with all our concerns. We especially appreciated the balancing of heating flow throughout the house.
    - Mary B.
    “I would highly recommend Thomson.”
    “He walked us through the few issues he found and what we should look for going forward. All the filters were cleaned and replaced. I would highly recommend Thomson for your heating and cooling needs.
    - Terry C.
    “No hesitation in recommending this team!”
    “Here on time, putting in long hours, answering our endless questions, and always with a great attitude. They routed cables to meet my needs, rather than going the easy way. Their work was neat and professional.”
    - Patrick & Gillian H.
    “Professional, experienced, polite and friendly.”
    “They installed a new furnace and a ductless air con system. Professional, experienced, polite and friendly. They both took time to ensure I was fully educated with the new systems and ensured me if I had any questions or concerns that Thomson was there for”
    - Carol
    “Great job!”
    “Our technician, M, was very courteous and very helpful with cleaning our ducts. He was on time and did a great job. Would highly recommend and would request him next time we have them done again.”
    - Sharon K.
    “Extremely professional, efficient, friendly and fast!”
    “Recently, I had routine maintenance done on my furnace to take advantage of a promotion they were having and as usual, everything was great! The technician, Holden, was extremely professional, efficient, friendly and fast!
    - Eva F.
NERGY STAR® for Your Home We’re Proud To Offer ENERGY STAR® Certified Products, The Gold Standard For Measuring Energy Efficiency In North America.

Whether You’re Looking For A Furnace, Air Conditioner, Water Heater, Or Heat Pump, All Products With The ENERGY STAR® Label Have Undergone Rigorous Testing For Energy Efficiency. For You, This Means Lower Emissions And A Lower Energy Bill.

Thomson Industries Not Too Hot, Not Too Cold...Just Right
9670 - 188 Street Units 105 & 106 Surrey, BC V4N 3M2
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